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I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
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Greed
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More quotes by Sam Walton
I had to get up everyday with my mind set on improving something.
Sam Walton
High expectations are the key to everything.
Sam Walton
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
Sam Walton
Curiosity doesn't kill the cat it kills the competition.
Sam Walton
Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.
Sam Walton
Focus on something the customer wants, and then deliver it.
Sam Walton
Most everything I've done I've copied from somebody else.
Sam Walton
We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
Sam Walton
Do it. Try it. Fix it.
Sam Walton
I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
Sam Walton
I loved retail from the beginning, and I still love it today.
Sam Walton
Individuals don't win in business, teams do.
Sam Walton
The secret of successful retailing is to give your customers what they want
Sam Walton
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
Sam Walton
Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
Sam Walton
I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.
Sam Walton
I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
Sam Walton
The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton
Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.
Sam Walton