Quote

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

Sam Walton

Change background

T
T
T

Change font

TAGS & TOPICS

Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Come
Keys
Important
Listening
Listen
Involved
Clerks
Success
Associates
Everyone
Terribly
Best
Store
Ideas
Stores

More quotes by Sam Walton

Image
Individuals don't win in business, teams do.
Sam Walton
Image
Our best ideas come from clerks and stockboys.
Sam Walton
Image
...You can make a positive out of most any negative if you work at it hard enough.
Sam Walton
Image
The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
Image
There's absolutely no limit to what plain, ordinary, working people can accomplish if they're given the opportunity and encouragement to do their best.
Sam Walton
Image
Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
Sam Walton
Image
A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
Sam Walton
Image
Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
Sam Walton
Image
We let folks know we're interested in them and that they're vital to us. cause they are.
Sam Walton
Image
The secret of successful retailing is to give your customers what they want
Sam Walton
Image
Curiosity doesn't kill the cat it kills the competition.
Sam Walton
Image
I've always been driven to buck the system.
Sam Walton
Image
I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.
Sam Walton
Image
I had to get up everyday with my mind set on improving something.
Sam Walton
Image
High expectations is the key to everything.
Sam Walton
Image
Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
Sam Walton
Image
There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
Sam Walton
Image
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton
Image
Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
Sam Walton
Image
I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
Sam Walton