Quote

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Everyone
Terribly
Best
Store
Ideas
Stores
Come
Keys
Important
Listening
Listen
Involved
Clerks
Success
Associates

More quotes by Sam Walton

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High expectations is the key to everything.
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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
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If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
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Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
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Most everything I've done I've copied from somebody else.
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High expectations are the key to everything.
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Commit to your business. Believe in it more than anybody else.
Sam Walton
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When all else fails, put on a costume and sing a silly song.
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I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
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I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
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Individuals don't win in business, teams do.
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Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.
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We let folks know we're interested in them and that they're vital to us. cause they are.
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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
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Capital isn't scarce vision is.
Sam Walton
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Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune
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Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
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I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
Sam Walton
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I had to get up everyday with my mind set on improving something.
Sam Walton