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The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Involved
Clerks
Success
Associates
Everyone
Terribly
Best
Store
Ideas
Stores
Come
Keys
Important
Listening
Listen
More quotes by Sam Walton
I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.
Sam Walton
Leaders must always put their people before themselves. If you do that, your business will take care of itself.
Sam Walton
A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
Sam Walton
Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
Sam Walton
If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
Individuals don't win in business, teams do.
Sam Walton
The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
Do it. Try it. Fix it.
Sam Walton
I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
Sam Walton
I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
Sam Walton
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
Sam Walton
Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
Sam Walton
Don't get so stuck in your ways that you can't change.
Sam Walton
I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
Sam Walton
We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
Sam Walton
There's absolutely no limit to what plain, ordinary, working people can accomplish if they're given the opportunity and encouragement to do their best.
Sam Walton
Capital isn't scarce vision is.
Sam Walton
High expectations is the key to everything.
Sam Walton
When all else fails, put on a costume and sing a silly song.
Sam Walton
I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
Sam Walton