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Our best ideas come from clerks and stockboys.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Listening
Best
Ideas
Come
Clerks
Innovation

More quotes by Sam Walton

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Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
Sam Walton
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Individuals don't win in business, teams do.
Sam Walton
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Leaders must always put their people before themselves. If you do that, your business will take care of itself.
Sam Walton
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We let folks know we're interested in them and that they're vital to us. cause they are.
Sam Walton
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I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else.
Sam Walton
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Swim upstream. Go the other way. Ignore the conventional wisdom.
Sam Walton
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I had to get up everyday with my mind set on improving something.
Sam Walton
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Curiosity doesn't kill the cat it kills the competition.
Sam Walton
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If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
Sam Walton
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If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
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I believe in always having goals, and always setting them high.
Sam Walton
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I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
Sam Walton
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I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
Sam Walton
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Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
Sam Walton
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Focus on something the customer wants, and then deliver it.
Sam Walton
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
Sam Walton
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The secret of successful retailing is to give your customers what they want
Sam Walton
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Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.
Sam Walton
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I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
Sam Walton
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A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
Sam Walton