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Our best ideas come from clerks and stockboys.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Listening
Best
Ideas
Come
Clerks
Innovation

More quotes by Sam Walton

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If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
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Most everything I've done I've copied from somebody else.
Sam Walton
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Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
Sam Walton
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The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
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Swim upstream. Go the other way. Ignore the conventional wisdom.
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I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.
Sam Walton
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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
Sam Walton
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It's just paper - all I own is a pickup truck and a little Wal-Mart stock.
Sam Walton
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There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
Sam Walton
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Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
Sam Walton
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One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.
Sam Walton
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
Sam Walton
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I loved retail from the beginning, and I still love it today.
Sam Walton
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The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
Sam Walton
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I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
Sam Walton
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Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
Sam Walton
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High expectations are the key to everything.
Sam Walton
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Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
Sam Walton
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We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
Sam Walton
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Focus on something the customer wants, and then deliver it.
Sam Walton