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The goal as a company is to have customer service that is not just the best, but legendary.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Goal
Business
Legendary
Inspirational
Customer
Customers
Best
Satisfaction
Service
Focus
Company

More quotes by Sam Walton

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I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
Sam Walton
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Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
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You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
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The secret of successful retailing is to give your customers what they want
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Focus on something the customer wants, and then deliver it.
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There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
Sam Walton
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Commit to your business. Believe in it more than anybody else.
Sam Walton
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I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
Sam Walton
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When all else fails, put on a costume and sing a silly song.
Sam Walton
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Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.
Sam Walton
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I've always been driven to buck the system.
Sam Walton
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Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
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Curiosity doesn't kill the cat it kills the competition.
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Leaders must always put their people before themselves. If you do that, your business will take care of itself.
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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
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We let folks know we're interested in them and that they're vital to us. cause they are.
Sam Walton
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Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living.
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Do it. Try it. Fix it.
Sam Walton
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...You can make a positive out of most any negative if you work at it hard enough.
Sam Walton
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A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
Sam Walton