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We let folks know we're interested in them and that they're vital to us. cause they are.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Cause
Causes
Business
Vital
Educational
Folks
Interested
More quotes by Sam Walton
One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.
Sam Walton
If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
Sam Walton
I loved retail from the beginning, and I still love it today.
Sam Walton
A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
Sam Walton
Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
Sam Walton
Swim upstream. Go the other way. Ignore the conventional wisdom.
Sam Walton
We're all working together that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished we've just begun.
Sam Walton
Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.
Sam Walton
The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune
Sam Walton
Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
Sam Walton
Commit to your business. Believe in it more than anybody else.
Sam Walton
The secret of successful retailing is to give your customers what they want
Sam Walton
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
Sam Walton
Most everything I've done I've copied from somebody else.
Sam Walton
Leaders must always put their people before themselves. If you do that, your business will take care of itself.
Sam Walton
I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
Sam Walton
Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
Sam Walton
Curiosity doesn't kill the cat it kills the competition.
Sam Walton