Quote

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Community
Store
Values
Stores
Business
Educational
Customers
Commitment
Hold
Vision
Mart
Support
Reflect

More quotes by Sam Walton

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The goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton
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Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain.
Sam Walton
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The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
Sam Walton
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If one of our customers comes into the store without a smile, I'll give them one of mine.
Sam Walton
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It's just paper - all I own is a pickup truck and a little Wal-Mart stock.
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I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.
Sam Walton
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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
Sam Walton
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Somehow over the years people have gotten the impression that Wal-Mart was...just this great idea that turned into an overnight success. But...it was an outgrowth of everything we'd been doing since [1945]...And like most overnight successes, it was about twenty years in the making.
Sam Walton
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There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
Sam Walton
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Capital isn't scarce vision is.
Sam Walton
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I've always been driven to buck the system.
Sam Walton
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I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
Sam Walton
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When all else fails, put on a costume and sing a silly song.
Sam Walton
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I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
Sam Walton
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I had to get up everyday with my mind set on improving something.
Sam Walton
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A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
Sam Walton
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Focus on something the customer wants, and then deliver it.
Sam Walton
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One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.
Sam Walton
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Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Sam Walton
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...You can make a positive out of most any negative if you work at it hard enough.
Sam Walton