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Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
Sam Walton
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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Commitment
Hold
Vision
Mart
Support
Reflect
Community
Store
Values
Stores
Business
Educational
Customers
More quotes by Sam Walton
The secret of successful retailing is to give your customers what they want
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Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.
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Somehow over the years people have gotten the impression that Wal-Mart was...just this great idea that turned into an overnight success. But...it was an outgrowth of everything we'd been doing since [1945]...And like most overnight successes, it was about twenty years in the making.
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One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.
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The goal as a company is to have customer service that is not just the best, but legendary.
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High expectations is the key to everything.
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Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
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It's just paper - all I own is a pickup truck and a little Wal-Mart stock.
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I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
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Swim upstream. Go the other way. Ignore the conventional wisdom.
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Commit to your business. Believe in it more than anybody else.
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I believe in always having goals, and always setting them high.
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I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.
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If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
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I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.
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Individuals don't win in business, teams do.
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Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score.
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Most everything I've done I've copied from somebody else.
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High expectations are the key to everything.
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Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.
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