Quote

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

Sam Walton

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Sam Walton
Age: 74 †
Born: 1918
Born: March 29
Died: 1992
Died: April 5
Businessman
Businessperson
Economist
Entrepreneur
Kingfisher
Oklahoma
Samuel Moore Walton
Business
Educational
Customers
Commitment
Hold
Vision
Mart
Support
Reflect
Community
Store
Values
Stores

More quotes by Sam Walton

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The secret of successful retailing is to give your customers what they want
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I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.
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You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
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Leaders must always put their people before themselves. If you do that, your business will take care of itself.
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Capital isn't scarce vision is.
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Somehow over the years people have gotten the impression that Wal-Mart was...just this great idea that turned into an overnight success. But...it was an outgrowth of everything we'd been doing since [1945]...And like most overnight successes, it was about twenty years in the making.
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Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.
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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
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High expectations are the key to everything.
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There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
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I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.
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Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune
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I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
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It's just paper - all I own is a pickup truck and a little Wal-Mart stock.
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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
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Curiosity doesn't kill the cat it kills the competition.
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Don't get so stuck in your ways that you can't change.
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I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street
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Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction.
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When all else fails, put on a costume and sing a silly song.
Sam Walton