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The most important thing is that there is clear reporting structure and everyone knows what it is.

Sam Altman

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Sam Altman
Age: 39
Born: 1985
Born: April 22
Entrepreneur
Chicago
Illinois
Samuel H. Altman
Samuel Altman
Reporting
Structure
Clear
Everyone
Important
Thing

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A board member of mine used to say sales fix everything in a startup, and that is really true.
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... you can think about that for everyone you hire: will I bet the future of this company on this single hire? And that's a tough bar.
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In addition to relentlessly resourceful, you want a tough and a calm cofounder.
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One thing that often disrupts momentum and really shouldn't is competitors.
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So you should always stay on top of people's vesting schedules.
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In the early stage of a startup, hiring senior people is usually a mistake. You just want people that get stuff done.
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No growth hack, brilliant marketing idea, or sales team can save you long term if you don't have a sufficiently good product.
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The track record for founders that don't already know each other is really bad.
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If you compromise and hire someone mediocre you will always regret it.
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Before product/market fit, your only job that matters is to build a great product.
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One of the great and terrible things about starting a start up is that you get no credit for trying.
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Losing focus is another way that founders get off track.
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One thing I tell startups all the time is that the best way to grow is to make their product better.
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... fire fast when it's not working. It's better for the company, it's also better for the employee.
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Press releases are easier to write than code, and that is still easier than making a great product.
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You can have a startup and one other thing, you can have a family, but you probably can't have many other things.
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When lack of structure fails, it fails all at once. What works totally fine from 0-20 employees, is disastrous at 30.
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You need conviction in your own beliefs, and the willingness to ignore others naysaying.
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Mediocre founders spend a lot of time talking about grand plans, but they never quite make a decision.
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For most of the early hires you make in a startup, experience doesn't matter very much, and you should go for aptitude.
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