The future is better dealt with using assumptions than forecasts.

Managers are not confronted with problems that are independent of each other, but with dynamic situations that consist of complex systems of changing problems that interact with each other. I call such situations messes. Problems are extracted from messes by analysis. Managers do not solve problems, they manage messes.

A bureaucrat is one who has the power to say no but none to say yes.

Omnicompetence,' the ability to obtain whatever one wants or needs, is an unattainable but continuously approachable ideal for all mankind - past, present, and future.

A problem never exists in isolation it is surrounded by other problems in space and time. The more of the context of a problem that a scientist can comprehend, the greater are his chances of finding a truly adequate solution.

Creativity is the ability to identify self-imposed constraints, remove them, and explore the consequences of their removal.

To manage a system effectively, you might focus on the interactions of the parts rather than their behavior taken separately.

We can only learn from mistakes, by identifying them, determining their source, and correcting them... people learn more from their own mistakes than from the successes of others.

Errors of omission, lost opportunities, are generally more critical than errors of commission. Organizations fail or decline more frequently because of what they did not do than because of what they did.

For me there has never been an amount of money that makes it worth doing something that is not fun.

Successful problem solving requires finding the right solution to the right problem. We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.

So much time is currently spent in worrying about the future that the present is allowed to go to hell.

Art inspires, produces an unwillingness to settle for what we have and a desire for something better. It is the product and producer of creative activity, change it is essential for continuous development.

Managers who don't know how to measure what they want settle for wanting what they can measure.

Unless people can express themselves well in ordinary English, they don't know what they are talking about.