Share
×
Inspirational Quotes
Authors
Professions
Topics
Tags
Quote
The first step in exceeding your customer's expectations is to know those expectations.
Roy H. Williams
Share
Change background
T
T
T
Change font
Original
TAGS & TOPICS
Roy H. Williams
Age: 66
Born: 1958
Born: March 29
Author
Podcaster
Step
Retention
Steps
Exceed
Funny
Customer
Firsts
Loyalty
First
Educational
Customers
Satisfaction
Expectations
Exceeding
More quotes by Roy H. Williams
Take your inspiration from wherever you find it, no matter how ridiculous.
Roy H. Williams
It is a lack of commitment, not a lack of talent, that damns you to mediocrity.
Roy H. Williams
A visual image is a simple thing, a picture that enters the eyes.
Roy H. Williams
Five minutes in an old book quickly reveals that most of what is being sold today as new insights into human behavior is merely the rediscovery of knowledge we have had for centuries.
Roy H. Williams
Writing good ads is easy when you have something to say.
Roy H. Williams
Month after month, Wizard Academy equips people who want to make a difference. This is why journalists and scientists and artists and educators and business owners and advertising professionals and ministers are attracted to our little school.
Roy H. Williams
Opportunity never knocks. It hangs thick in the air all around you. You breathe it unthinking, and dissipate it with your sighs.
Roy H. Williams
Consequently, a young business often grows by large percentages. Mature businesses rarely do.
Roy H. Williams
Most ads are ignored because every customer has a mental filter that evaluates and dismisses both of these languages of Ad-Speak with a single question: What are they not telling me?
Roy H. Williams
Contrary to popular belief, Americans don't hate advertising.
Roy H. Williams
It appears that the media filters we carry in our heads are like computers: they've been forced to get faster in order to keep up with the demands our high-speed society puts on them.
Roy H. Williams
Have you heard of this new thing called the internet? It's giving people new expectations. It's allowing them to become their own expert. Knowledge lies anxious at their fingertips. Gloss over the truth in your advertising and you'll quickly be dismissed as a poser.
Roy H. Williams
Numerals are images of amounts. But the amounts they represent are real.
Roy H. Williams
The person who achieves spectacular failure has at least attempted something bold. Failure is a temporary condition. Success is likewise temporary. Life, itself, is temporary - so quit hesitating. Do something!
Roy H. Williams
Preparation, mastery, can help you overcome your fear, but mastery alone is not enough. There has to be something you want that’s worth more to you than your fear.
Roy H. Williams
The first step in persuasion is to entice your target to imagine doing the thing you want them to do.
Roy H. Williams
Rich Christiansen is one of the most insightful, practical and cost-conscious entrepreneurs in the world today. Listen to Rich. He won't steer you wrong.
Roy H. Williams
Our actions are all that separate our daydreams from our goals.
Roy H. Williams
What this means is that the first week of every new series of ads will continue to yield softer results than you can expect to see in weeks two and three.
Roy H. Williams
Embarrassment, or the risk of it, accompanies all your important choices.
Roy H. Williams
