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Compromise in your arguments, not in your expectations.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
The first step to delighting your customers is being there when they need you.
Ron Kaufman
Always aim for 100 percent and you'll always know where to improve.
Ron Kaufman
It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
Ron Kaufman
Life is not a solitary activity. Live well by living for others.
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Meeting expectations is good. Exceeding expectations is better.
Ron Kaufman
You are the person who determines what you do. That's a big responsibility. Make the most of it.
Ron Kaufman
Without commitment, no price will be low enough. With commitment, no price will be too high.
Ron Kaufman
Customers pay a price, but they remember the value.
Ron Kaufman
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
Ron Kaufman
Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
Ron Kaufman
If you wait until you have to change, you may have waited too long.
Ron Kaufman
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
Ron Kaufman
Service skills are the foundation for your success.
Ron Kaufman
How much good can you do today? How much love can you give? How much care and kind attention?
Ron Kaufman
In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
Ron Kaufman
Procrastination is the beginning of poor performance.
Ron Kaufman
Focus not on who you are, but on what you can do for others.
Ron Kaufman
A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
Ron Kaufman
Testimonials describe what has been, and are a promise of what is to come.
Ron Kaufman
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
Ron Kaufman