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Compromise in your arguments, not in your expectations.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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You can't always hire great service providers, but you can create them.
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The shelter of excuses has a leaky roof.
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The most valuable person is the one who cherishes the value in others.
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Every service problem is as an opportunity to show you care.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Don't just talk about it, do it.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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Always aim for 100 percent and you'll always know where to improve.
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You are as important as you make others feel.
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Good customers want good quality service. Great customers want it even more.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Plans turn promises into results and dreams into realities.
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Be confident enough to encourage confidence in others.
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Your profits reflect the success of your customers.
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First be effective and then be efficient.
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Procrastination is the beginning of poor performance.
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Let today's strong performance be your starting point for tomorrow.
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