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Compromise in your arguments, not in your expectations.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Never rest on past success. Create something better.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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How much good can you do today? How much love can you give? How much care and kind attention?
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What you want to be defines what you become.
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If you want to be the best, find the best in others.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Making an honest mistake is acceptable. Failing to fix it is not.
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Testimonials describe what has been, and are a promise of what is to come.
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Service is taking action to create value for someone else.
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Service skills are the foundation for your success.
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Life is not a solitary activity. Live well by living for others.
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Your promise means more than the words you use to give it.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Make your service systems so strong that everyone looks like a genius.
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Your approval gives others the confidence to serve, to learn, to try.
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If your customers are demanding, be thankful.
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The right measure is not how many customers you've got, but how closely you hold them.
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Tend your own garden: savor the blossoms, trim the weeds.
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