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Quality is a choice. Choose to make it better.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Quality is more than a promise, it's genuine performance.
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Your promise means more than the words you use to give it.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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You are as important as you make others feel.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Unlimited efforts can produce unlimited results.
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Focus not on who you are, but on what you can do for others.
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You can't find what doesn't exist, but you can create it.
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If your customers are demanding, be thankful.
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Preparation is good, but customers need results.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Let today's strong performance be your starting point for tomorrow.
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Are you moving forward, or just moving?
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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What you want to be defines what you become.
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If you only give back what you get from other people, you're not giving as much as you can.
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Your approval gives others the confidence to serve, to learn, to try.
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Crossing barriers can be as simple as a smile.
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Life is not a solitary activity. Live well by living for others.
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Compromise in your arguments, not in your expectations.
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