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Quality is a choice. Choose to make it better.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
Ron Kaufman
Quality is more than a promise, it's genuine performance.
Ron Kaufman
There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
Ron Kaufman
When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
Ron Kaufman
Service is taking action to create value for someone else.
Ron Kaufman
Life is not a solitary activity. Live well by living for others.
Ron Kaufman
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
Ron Kaufman
A great leader makes what is visible in their mind, visible to all.
Ron Kaufman
What matters more? What you said you'd do, what you hoped to do, or what you did?
Ron Kaufman
The only way to go further than you've been is to take an extra step.
Ron Kaufman
Make your upper limit, no limit.
Ron Kaufman
The bottom line is a by-product of taking care of your main product - your customers.
Ron Kaufman
Don't just talk about it, do it.
Ron Kaufman
What does your product really mean to the people who buy it?
Ron Kaufman
If you want to be the best, find the best in others.
Ron Kaufman
The first step to delighting your customers is being there when they need you.
Ron Kaufman
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
Ron Kaufman
Procrastination is the beginning of poor performance.
Ron Kaufman
Focus not on who you are, but on what you can do for others.
Ron Kaufman
Enjoy your work so that others may enjoy the results.
Ron Kaufman