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You can't find what doesn't exist, but you can create it.

Ron Kaufman

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Ron Kaufman
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More quotes by Ron Kaufman

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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Tend your own garden: savor the blossoms, trim the weeds.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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No one ever delighted a customer by being 'good enough'.
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Let today's strong performance be your starting point for tomorrow.
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Q: When you are already in the lead, how do you to stay ahead?
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First be effective and then be efficient.
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What you want to be defines what you become.
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You can't always hire great service providers, but you can create them.
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Even a tiny step is one step closer to where you are going.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Your promise means more than the words you use to give it.
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Procrastination is the beginning of poor performance.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Always do what you can do instead of worrying about what you can't.
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Are you moving forward, or just moving?
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If you want to be the best, find the best in others.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Don't just talk about it, do it.
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