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You can't find what doesn't exist, but you can create it.

Ron Kaufman

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Ron Kaufman
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More quotes by Ron Kaufman

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If you only give back what you get from other people, you're not giving as much as you can.
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Plans turn promises into results and dreams into realities.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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Good customers want good quality service. Great customers want it even more.
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The right measure is not how many customers you've got, but how closely you hold them.
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When you see the need, take the action.
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The shelter of excuses has a leaky roof.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Silent customers can be deadly. Encourage them to complain.
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Giving great service requires the right people and the right service tools.
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Your promise means more than the words you use to give it.
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Quality is more than a promise, it's genuine performance.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Tend your own garden: savor the blossoms, trim the weeds.
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Compromise in your arguments, not in your expectations.
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Unlimited efforts can produce unlimited results.
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Don't just talk about it, do it.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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You are as important as you make others feel.
Ron Kaufman