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Don't just talk about it, do it.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
If your customers are demanding, be thankful.
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Convince people and you win their minds. Inspire people and you win their hearts.
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Are you moving forward, or just moving?
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Preparation clears a pathway for success.
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The right measure is not how many customers you've got, but how closely you hold them.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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Let today's strong performance be your starting point for tomorrow.
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Service is taking action to create value for someone else.
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Even a tiny step is one step closer to where you are going.
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The only way to go further than you've been is to take an extra step.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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You are as important as you make others feel.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Compromise in your arguments, not in your expectations.
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You can't find what doesn't exist, but you can create it.
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A great leader makes what is visible in their mind, visible to all.
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Giving great service requires the right people and the right service tools.
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