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Don't just talk about it, do it.

Ron Kaufman

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Ron Kaufman
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More quotes by Ron Kaufman

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When you see the need, take the action.
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Always aim for 100 percent and you'll always know where to improve.
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Enjoy your work so that others may enjoy the results.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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If your customers are demanding, be thankful.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Testimonials describe what has been, and are a promise of what is to come.
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First be effective and then be efficient.
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If you were a customer, would you come back to buy your products or services?
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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Making an honest mistake is acceptable. Failing to fix it is not.
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You can't always hire great service providers, but you can create them.
Ron Kaufman
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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The most valuable person is the one who cherishes the value in others.
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When your staff are 'information-rich', their information can make you rich!
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What does your product really mean to the people who buy it?
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Life is not a solitary activity. Live well by living for others.
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The bottom line is a by-product of taking care of your main product - your customers.
Ron Kaufman
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Preparation clears a pathway for success.
Ron Kaufman