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Don't just talk about it, do it.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Life is not a solitary activity. Live well by living for others.
Ron Kaufman
You can't find what doesn't exist, but you can create it.
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The first step to delighting your customers is being there when they need you.
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Your promise means more than the words you use to give it.
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No one ever delighted a customer by being 'good enough'.
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If you turn your back on a customer, you turn your back on success.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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If you want to be the best, find the best in others.
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You are as important as you make others feel.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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Industry jargon may not be a language your customer understands.
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Meeting expectations is good. Exceeding expectations is better.
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Enjoy your work so that others may enjoy the results.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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If you were a customer, would you come back to buy your products or services?
Ron Kaufman
What you did in the past is how you got to today. What you do today is how you will get to the future.
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Make your upper limit, no limit.
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Every service problem is as an opportunity to show you care.
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You can't stop change. Don't let it stop you.
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