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Intelligence is useful. Energy is valuable. Integrity is essential.
Ron Kaufman
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Ron Kaufman
Useful
Essential
Essentials
Valuable
Integrity
Intelligence
Energy
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Always trust people and they may let you down. Always distrust people and you have let them down.
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If you wait until you have to change, you may have waited too long.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Focus not on who you are, but on what you can do for others.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Customers pay a price, but they remember the value.
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The bottom line is a by-product of taking care of your main product - your customers.
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Preparation clears a pathway for success.
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First be effective and then be efficient.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Your profits reflect the success of your customers.
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Procrastination is the beginning of poor performance.
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The most valuable person is the one who cherishes the value in others.
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Meeting expectations is good. Exceeding expectations is better.
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Good customers want good quality service. Great customers want it even more.
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Greatness is not how you feel, it's how you make others feel.
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You are as important as you make others feel.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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