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You can't always hire great service providers, but you can create them.

Ron Kaufman

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Ron Kaufman
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Make your upper limit, no limit.
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Are you moving forward, or just moving?
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Enjoy your work so that others may enjoy the results.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Every service problem is as an opportunity to show you care.
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Let today's strong performance be your starting point for tomorrow.
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Service is taking action to create value for someone else.
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Always do what you can do instead of worrying about what you can't.
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If your customers are demanding, be thankful.
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Don't let doing enough be good enough.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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You can't stop change. Don't let it stop you.
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Reaching out takes nothing more than a smile.
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The most valuable person is the one who cherishes the value in others.
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Making an honest mistake is acceptable. Failing to fix it is not.
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Preparation clears a pathway for success.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Q: When you are already in the lead, how do you to stay ahead?
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When you see the need, take the action.
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Compromise in your arguments, not in your expectations.
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