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Your approval gives others the confidence to serve, to learn, to try.

Ron Kaufman

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Ron Kaufman
Trying
Approval
Serve
Confidence
Gives
Learn
Others
Giving

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Procrastination is the beginning of poor performance.
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Be confident enough to encourage confidence in others.
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Quality is a choice. Choose to make it better.
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When your staff are 'information-rich', their information can make you rich!
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What does your product really mean to the people who buy it?
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Enjoy your work so that others may enjoy the results.
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Your promise means more than the words you use to give it.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Reaching out takes nothing more than a smile.
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Focus not on who you are, but on what you can do for others.
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Even a tiny step is one step closer to where you are going.
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Tend your own garden: savor the blossoms, trim the weeds.
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Service skills are the foundation for your success.
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You are as important as you make others feel.
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Making an honest mistake is acceptable. Failing to fix it is not.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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Let today's strong performance be your starting point for tomorrow.
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You can't always hire great service providers, but you can create them.
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