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Your approval gives others the confidence to serve, to learn, to try.
Ron Kaufman
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Ron Kaufman
Serve
Confidence
Gives
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Others
Giving
Trying
Approval
More quotes by Ron Kaufman
Always aim for 100 percent and you'll always know where to improve.
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If you wait until you have to change, you may have waited too long.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Always do what you can do instead of worrying about what you can't.
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The starting point is always now. The end is up to you.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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The right measure is not how many customers you've got, but how closely you hold them.
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Convince people and you win their minds. Inspire people and you win their hearts.
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Procrastination is the beginning of poor performance.
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Crossing barriers can be as simple as a smile.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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If you turn your back on a customer, you turn your back on success.
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Making an honest mistake is acceptable. Failing to fix it is not.
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How much good can you do today? How much love can you give? How much care and kind attention?
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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Quality is a choice. Choose to make it better.
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Compromise in your arguments, not in your expectations.
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No one ever delighted a customer by being 'good enough'.
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Every service problem is as an opportunity to show you care.
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