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Your approval gives others the confidence to serve, to learn, to try.

Ron Kaufman

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Ron Kaufman
Others
Giving
Trying
Approval
Serve
Confidence
Gives
Learn

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What you did in the past is how you got to today. What you do today is how you will get to the future.
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Quality is more than a promise, it's genuine performance.
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When you see the need, take the action.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Service skills are the foundation for your success.
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Even a tiny step is one step closer to where you are going.
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The shelter of excuses has a leaky roof.
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The bottom line is a by-product of taking care of your main product - your customers.
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Focus not on who you are, but on what you can do for others.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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Crossing barriers can be as simple as a smile.
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Don't just talk about it, do it.
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Reaching out takes nothing more than a smile.
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You are the person who determines what you do. That's a big responsibility. Make the most of it.
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Plans turn promises into results and dreams into realities.
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Testimonials describe what has been, and are a promise of what is to come.
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Are you moving forward, or just moving?
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Never rest on past success. Create something better.
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