Quote

In a service situation, each delay can mean many unsatisfied customers, each one telling many more.

Ron Kaufman

Change background

T
T
T

Change font

TAGS & TOPICS

Ron Kaufman
Unsatisfied
Delay
Customers
Service
Telling
Situation
Many
Mean

More quotes by Ron Kaufman

Image
Your approval gives others the confidence to serve, to learn, to try.
Ron Kaufman
Image
You are as important as you make others feel.
Ron Kaufman
Image
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
Ron Kaufman
Image
You can't always hire great service providers, but you can create them.
Ron Kaufman
Image
Crossing barriers can be as simple as a smile.
Ron Kaufman
Image
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
Ron Kaufman
Image
Giving great service requires the right people and the right service tools.
Ron Kaufman
Image
Testimonials describe what has been, and are a promise of what is to come.
Ron Kaufman
Image
Intelligence is useful. Energy is valuable. Integrity is essential.
Ron Kaufman
Image
Make your upper limit, no limit.
Ron Kaufman
Image
Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
Ron Kaufman
Image
The shelter of excuses has a leaky roof.
Ron Kaufman
Image
If you turn your back on a customer, you turn your back on success.
Ron Kaufman
Image
Industry jargon may not be a language your customer understands.
Ron Kaufman
Image
Even a tiny step is one step closer to where you are going.
Ron Kaufman
Image
Reaching out takes nothing more than a smile.
Ron Kaufman
Image
The bottom line is a by-product of taking care of your main product - your customers.
Ron Kaufman
Image
Without commitment, no price will be low enough. With commitment, no price will be too high.
Ron Kaufman
Image
A scattered effort is a poor effort.
Ron Kaufman
Image
Service is taking action to create value for someone else.
Ron Kaufman