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The most valuable person is the one who cherishes the value in others.

Ron Kaufman

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Ron Kaufman
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The starting point is always now. The end is up to you.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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Your approval gives others the confidence to serve, to learn, to try.
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Enjoy your work so that others may enjoy the results.
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Don't let doing enough be good enough.
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Never rest on past success. Create something better.
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Don't just talk about it, do it.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Let today's strong performance be your starting point for tomorrow.
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Your profits reflect the success of your customers.
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No one ever delighted a customer by being 'good enough'.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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You can't always hire great service providers, but you can create them.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Customers pay a price, but they remember the value.
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Even a tiny step is one step closer to where you are going.
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Quality is a choice. Choose to make it better.
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