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The most valuable person is the one who cherishes the value in others.

Ron Kaufman

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Ron Kaufman
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How much good can you do today? How much love can you give? How much care and kind attention?
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Good customers want good quality service. Great customers want it even more.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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The starting point is always now. The end is up to you.
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What you want to be defines what you become.
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Don't just talk about it, do it.
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Make your upper limit, no limit.
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The right measure is not how many customers you've got, but how closely you hold them.
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