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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Always aim for 100 percent and you'll always know where to improve.
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Customers pay a price, but they remember the value.
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Life is not a solitary activity. Live well by living for others.
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You can't stop change. Don't let it stop you.
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Focus not on who you are, but on what you can do for others.
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Let today's strong performance be your starting point for tomorrow.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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Making an honest mistake is acceptable. Failing to fix it is not.
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The shelter of excuses has a leaky roof.
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Your profits reflect the success of your customers.
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Every service problem is as an opportunity to show you care.
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You can't find what doesn't exist, but you can create it.
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If you turn your back on a customer, you turn your back on success.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Your promise means more than the words you use to give it.
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Greatness is not how you feel, it's how you make others feel.
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When your staff are 'information-rich', their information can make you rich!
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If you want to be the best, find the best in others.
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Giving great service requires the right people and the right service tools.
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