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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.

Ron Kaufman

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Ron Kaufman
Customers
Wells
Well

More quotes by Ron Kaufman

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If your customers are demanding, be thankful.
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When your staff are 'information-rich', their information can make you rich!
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The shelter of excuses has a leaky roof.
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Your profits reflect the success of your customers.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Always do what you can do instead of worrying about what you can't.
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Your approval gives others the confidence to serve, to learn, to try.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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Every service problem is as an opportunity to show you care.
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Silent customers can be deadly. Encourage them to complain.
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What you want to be defines what you become.
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Tend your own garden: savor the blossoms, trim the weeds.
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Preparation clears a pathway for success.
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First be effective and then be efficient.
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You are as important as you make others feel.
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Quality is a choice. Choose to make it better.
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Giving great service requires the right people and the right service tools.
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Reaching out takes nothing more than a smile.
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