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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.

Ron Kaufman

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Ron Kaufman
Wells
Well
Customers

More quotes by Ron Kaufman

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What matters more? What you said you'd do, what you hoped to do, or what you did?
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The starting point is always now. The end is up to you.
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Don't just talk about it, do it.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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No one ever delighted a customer by being 'good enough'.
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Procrastination is the beginning of poor performance.
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Make your upper limit, no limit.
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Service is taking action to create value for someone else.
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Reaching out takes nothing more than a smile.
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Good customers want good quality service. Great customers want it even more.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Meeting expectations is good. Exceeding expectations is better.
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If your customers are demanding, be thankful.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Your profits reflect the success of your customers.
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Every service problem is as an opportunity to show you care.
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What does your product really mean to the people who buy it?
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Preparation is good, but customers need results.
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Preparation clears a pathway for success.
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