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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.

Ron Kaufman

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Ron Kaufman
Customers
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Well

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Reaching out takes nothing more than a smile.
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The right measure is not how many customers you've got, but how closely you hold them.
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Service is taking action to create value for someone else.
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The only way to go further than you've been is to take an extra step.
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Don't let doing enough be good enough.
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Let today's strong performance be your starting point for tomorrow.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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A great leader makes what is visible in their mind, visible to all.
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If your customers are demanding, be thankful.
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If you were a customer, would you come back to buy your products or services?
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When you see the need, take the action.
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Giving great service requires the right people and the right service tools.
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A scattered effort is a poor effort.
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Compromise in your arguments, not in your expectations.
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Even a tiny step is one step closer to where you are going.
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Greatness is not how you feel, it's how you make others feel.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Convince people and you win their minds. Inspire people and you win their hearts.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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