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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Without commitment, no price will be low enough. With commitment, no price will be too high.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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Industry jargon may not be a language your customer understands.
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Testimonials describe what has been, and are a promise of what is to come.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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Greatness is not how you feel, it's how you make others feel.
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The right measure is not how many customers you've got, but how closely you hold them.
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What does your product really mean to the people who buy it?
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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Quality is more than a promise, it's genuine performance.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Your approval gives others the confidence to serve, to learn, to try.
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You are as important as you make others feel.
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Don't just talk about it, do it.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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No one ever delighted a customer by being 'good enough'.
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Reaching out takes nothing more than a smile.
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Let today's strong performance be your starting point for tomorrow.
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