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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.

Ron Kaufman

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Ron Kaufman
Customers
Wells
Well

More quotes by Ron Kaufman

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The true measure of what you put in, is what's received on the other end.
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The shelter of excuses has a leaky roof.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Making an honest mistake is acceptable. Failing to fix it is not.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Unlimited efforts can produce unlimited results.
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The bottom line is a by-product of taking care of your main product - your customers.
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You can't always hire great service providers, but you can create them.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Industry jargon may not be a language your customer understands.
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Service skills are the foundation for your success.
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Always aim for 100 percent and you'll always know where to improve.
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If your customers are demanding, be thankful.
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Your promise means more than the words you use to give it.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Quality is a choice. Choose to make it better.
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Preparation clears a pathway for success.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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If you wait until you have to change, you may have waited too long.
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