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What matters more? What you said you'd do, what you hoped to do, or what you did?
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Unlimited efforts can produce unlimited results.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Customers pay a price, but they remember the value.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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If you wait until you have to change, you may have waited too long.
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Preparation is good, but customers need results.
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Preparation clears a pathway for success.
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Greatness is not how you feel, it's how you make others feel.
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Your profits reflect the success of your customers.
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Reaching out takes nothing more than a smile.
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Enjoy your work so that others may enjoy the results.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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The most valuable person is the one who cherishes the value in others.
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Be confident enough to encourage confidence in others.
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The starting point is always now. The end is up to you.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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The first step to delighting your customers is being there when they need you.
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Let today's strong performance be your starting point for tomorrow.
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