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How much good can you do today? How much love can you give? How much care and kind attention?

Ron Kaufman

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Ron Kaufman
Love
Attention
Give
Care
Today
Giving
Much
Kind
Good

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A scattered effort is a poor effort.
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Making an honest mistake is acceptable. Failing to fix it is not.
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If you were a customer, would you come back to buy your products or services?
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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The first step to delighting your customers is being there when they need you.
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Be confident enough to encourage confidence in others.
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Q: When you are already in the lead, how do you to stay ahead?
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If you only give back what you get from other people, you're not giving as much as you can.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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The most valuable person is the one who cherishes the value in others.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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What does your product really mean to the people who buy it?
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Never rest on past success. Create something better.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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