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When you see the need, take the action.

Ron Kaufman

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Ron Kaufman
Action
Need
Take
Needs

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Greatness is not how you feel, it's how you make others feel.
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You can't find what doesn't exist, but you can create it.
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Unlimited efforts can produce unlimited results.
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Don't let doing enough be good enough.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Your approval gives others the confidence to serve, to learn, to try.
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If you want to be the best, find the best in others.
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A great leader makes what is visible in their mind, visible to all.
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Make your service systems so strong that everyone looks like a genius.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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First be effective and then be efficient.
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If you only give back what you get from other people, you're not giving as much as you can.
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Customers pay a price, but they remember the value.
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Procrastination is the beginning of poor performance.
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You are as important as you make others feel.
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Quality is more than a promise, it's genuine performance.
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Q: When you are already in the lead, how do you to stay ahead?
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Make your upper limit, no limit.
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Meeting expectations is good. Exceeding expectations is better.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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