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When you see the need, take the action.

Ron Kaufman

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Ron Kaufman
Action
Need
Take
Needs

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Service skills are the foundation for your success.
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If you were a customer, would you come back to buy your products or services?
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Tend your own garden: savor the blossoms, trim the weeds.
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Quality is a choice. Choose to make it better.
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Meeting expectations is good. Exceeding expectations is better.
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Industry jargon may not be a language your customer understands.
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The most valuable person is the one who cherishes the value in others.
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Procrastination is the beginning of poor performance.
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Plans turn promises into results and dreams into realities.
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Preparation clears a pathway for success.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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A great leader makes what is visible in their mind, visible to all.
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What you want to be defines what you become.
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Don't just talk about it, do it.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Be confident enough to encourage confidence in others.
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Let today's strong performance be your starting point for tomorrow.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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Don't let doing enough be good enough.
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