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When you see the need, take the action.

Ron Kaufman

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Ron Kaufman
Needs
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More quotes by Ron Kaufman

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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Make your service systems so strong that everyone looks like a genius.
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Be confident enough to encourage confidence in others.
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The shelter of excuses has a leaky roof.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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Even a tiny step is one step closer to where you are going.
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Customers pay a price, but they remember the value.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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Are you moving forward, or just moving?
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Service skills are the foundation for your success.
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Preparation is good, but customers need results.
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Always do what you can do instead of worrying about what you can't.
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Enjoy your work so that others may enjoy the results.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Your promise means more than the words you use to give it.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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The most valuable person is the one who cherishes the value in others.
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