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Industry jargon may not be a language your customer understands.
Ron Kaufman
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Ron Kaufman
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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Reaching out takes nothing more than a smile.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Every service problem is as an opportunity to show you care.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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A scattered effort is a poor effort.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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Making an honest mistake is acceptable. Failing to fix it is not.
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