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Make your service systems so strong that everyone looks like a genius.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
What you want to be defines what you become.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Procrastination is the beginning of poor performance.
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If you wait until you have to change, you may have waited too long.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Your profits reflect the success of your customers.
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Always do what you can do instead of worrying about what you can't.
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Be confident enough to encourage confidence in others.
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A scattered effort is a poor effort.
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You can't always hire great service providers, but you can create them.
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The shelter of excuses has a leaky roof.
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Quality is a choice. Choose to make it better.
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Giving great service requires the right people and the right service tools.
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Make your upper limit, no limit.
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First be effective and then be efficient.
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You can't stop change. Don't let it stop you.
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You can't find what doesn't exist, but you can create it.
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How much good can you do today? How much love can you give? How much care and kind attention?
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