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Make your service systems so strong that everyone looks like a genius.

Ron Kaufman

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Ron Kaufman
Genius
Everyone
Strong
Looks
Make
Like
Systems
Service

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Always aim for 100 percent and you'll always know where to improve.
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Let today's strong performance be your starting point for tomorrow.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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When your staff are 'information-rich', their information can make you rich!
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First be effective and then be efficient.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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A scattered effort is a poor effort.
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Procrastination is the beginning of poor performance.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Are you moving forward, or just moving?
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