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Service skills are the foundation for your success.
Ron Kaufman
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Ron Kaufman
Service
Foundation
Skills
Success
More quotes by Ron Kaufman
Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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When your staff are 'information-rich', their information can make you rich!
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Enjoy your work so that others may enjoy the results.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Never rest on past success. Create something better.
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A great leader makes what is visible in their mind, visible to all.
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If your customers are demanding, be thankful.
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The first step to delighting your customers is being there when they need you.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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Tend your own garden: savor the blossoms, trim the weeds.
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Always aim for 100 percent and you'll always know where to improve.
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Reaching out takes nothing more than a smile.
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Meeting expectations is good. Exceeding expectations is better.
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The right measure is not how many customers you've got, but how closely you hold them.
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Don't let doing enough be good enough.
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If you wait until you have to change, you may have waited too long.
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Unlimited efforts can produce unlimited results.
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The only way to go further than you've been is to take an extra step.
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