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Service skills are the foundation for your success.
Ron Kaufman
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Ron Kaufman
Service
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Skills
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More quotes by Ron Kaufman
Testimonials describe what has been, and are a promise of what is to come.
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Your promise means more than the words you use to give it.
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The only way to go further than you've been is to take an extra step.
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Procrastination is the beginning of poor performance.
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You are the person who determines what you do. That's a big responsibility. Make the most of it.
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The most valuable person is the one who cherishes the value in others.
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What does your product really mean to the people who buy it?
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When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Crossing barriers can be as simple as a smile.
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Your approval gives others the confidence to serve, to learn, to try.
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Preparation is good, but customers need results.
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Never rest on past success. Create something better.
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If your customers are demanding, be thankful.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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Plans turn promises into results and dreams into realities.
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A great leader makes what is visible in their mind, visible to all.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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A scattered effort is a poor effort.
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You can't stop change. Don't let it stop you.
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