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Service skills are the foundation for your success.
Ron Kaufman
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Ron Kaufman
Service
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More quotes by Ron Kaufman
Even a tiny step is one step closer to where you are going.
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No one ever delighted a customer by being 'good enough'.
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Are you moving forward, or just moving?
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Silent customers can be deadly. Encourage them to complain.
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If you only give back what you get from other people, you're not giving as much as you can.
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If you want to be the best, find the best in others.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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What does your product really mean to the people who buy it?
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The shelter of excuses has a leaky roof.
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Quality is a choice. Choose to make it better.
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Don't let doing enough be good enough.
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What you want to be defines what you become.
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Never rest on past success. Create something better.
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Make your service systems so strong that everyone looks like a genius.
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Be confident enough to encourage confidence in others.
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When your staff are 'information-rich', their information can make you rich!
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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