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Service skills are the foundation for your success.

Ron Kaufman

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Ron Kaufman
Skills
Success
Service
Foundation

More quotes by Ron Kaufman

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Reaching out takes nothing more than a smile.
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Compromise in your arguments, not in your expectations.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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What you want to be defines what you become.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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No one ever delighted a customer by being 'good enough'.
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Are you moving forward, or just moving?
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Tend your own garden: savor the blossoms, trim the weeds.
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If you turn your back on a customer, you turn your back on success.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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The first step to delighting your customers is being there when they need you.
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Service is taking action to create value for someone else.
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If you were a customer, would you come back to buy your products or services?
Ron Kaufman
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How much good can you do today? How much love can you give? How much care and kind attention?
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When the customer makes contact, he does not want a quote. He wants a commitment.
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If you only give back what you get from other people, you're not giving as much as you can.
Ron Kaufman
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When you see the need, take the action.
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If your customers are demanding, be thankful.
Ron Kaufman
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Meeting expectations is good. Exceeding expectations is better.
Ron Kaufman