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Service skills are the foundation for your success.
Ron Kaufman
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Ron Kaufman
Service
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More quotes by Ron Kaufman
The only way to go further than you've been is to take an extra step.
Ron Kaufman
A scattered effort is a poor effort.
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The shelter of excuses has a leaky roof.
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Making an honest mistake is acceptable. Failing to fix it is not.
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Even a tiny step is one step closer to where you are going.
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You can't find what doesn't exist, but you can create it.
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Every service problem is as an opportunity to show you care.
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Life is not a solitary activity. Live well by living for others.
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When your staff are 'information-rich', their information can make you rich!
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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If you were a customer, would you come back to buy your products or services?
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The starting point is always now. The end is up to you.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Procrastination is the beginning of poor performance.
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Your approval gives others the confidence to serve, to learn, to try.
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If you turn your back on a customer, you turn your back on success.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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If your customers are demanding, be thankful.
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