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If you turn your back on a customer, you turn your back on success.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
How much good can you do today? How much love can you give? How much care and kind attention?
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Giving great service requires the right people and the right service tools.
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The most valuable person is the one who cherishes the value in others.
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Your promise means more than the words you use to give it.
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A great leader makes what is visible in their mind, visible to all.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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You can't find what doesn't exist, but you can create it.
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Industry jargon may not be a language your customer understands.
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Your profits reflect the success of your customers.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Make your service systems so strong that everyone looks like a genius.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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Q: When you are already in the lead, how do you to stay ahead?
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Greatness is not how you feel, it's how you make others feel.
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Even a tiny step is one step closer to where you are going.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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Plans turn promises into results and dreams into realities.
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Quality is more than a promise, it's genuine performance.
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First be effective and then be efficient.
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