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If you turn your back on a customer, you turn your back on success.
Ron Kaufman
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More quotes by Ron Kaufman
First be effective and then be efficient.
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Silent customers can be deadly. Encourage them to complain.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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If you want to be the best, find the best in others.
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If your customers are demanding, be thankful.
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Customers pay a price, but they remember the value.
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Preparation is good, but customers need results.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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No one ever delighted a customer by being 'good enough'.
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If you were a customer, would you come back to buy your products or services?
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Enjoy your work so that others may enjoy the results.
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Greatness is not how you feel, it's how you make others feel.
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Industry jargon may not be a language your customer understands.
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The right measure is not how many customers you've got, but how closely you hold them.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Reaching out takes nothing more than a smile.
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What does your product really mean to the people who buy it?
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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