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Your profits reflect the success of your customers.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Your approval gives others the confidence to serve, to learn, to try.
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What does your product really mean to the people who buy it?
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Crossing barriers can be as simple as a smile.
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How much good can you do today? How much love can you give? How much care and kind attention?
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A great leader makes what is visible in their mind, visible to all.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Greatness is not how you feel, it's how you make others feel.
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Meeting expectations is good. Exceeding expectations is better.
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First be effective and then be efficient.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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Every service problem is as an opportunity to show you care.
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You can't stop change. Don't let it stop you.
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No one ever delighted a customer by being 'good enough'.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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If your customers are demanding, be thankful.
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Enjoy your work so that others may enjoy the results.
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What you want to be defines what you become.
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Silent customers can be deadly. Encourage them to complain.
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