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Your profits reflect the success of your customers.

Ron Kaufman

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Ron Kaufman
Profits
Reflect
Customers
Profit
Success

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Your approval gives others the confidence to serve, to learn, to try.
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Q: When you are already in the lead, how do you to stay ahead?
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If you were a customer, would you come back to buy your products or services?
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Don't just talk about it, do it.
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Convince people and you win their minds. Inspire people and you win their hearts.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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You can't always hire great service providers, but you can create them.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Quality is more than a promise, it's genuine performance.
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Tend your own garden: savor the blossoms, trim the weeds.
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Procrastination is the beginning of poor performance.
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Every service problem is as an opportunity to show you care.
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First be effective and then be efficient.
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The starting point is always now. The end is up to you.
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If you wait until you have to change, you may have waited too long.
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Greatness is not how you feel, it's how you make others feel.
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Good customers want good quality service. Great customers want it even more.
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How much good can you do today? How much love can you give? How much care and kind attention?
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