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Your profits reflect the success of your customers.
Ron Kaufman
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Ron Kaufman
Profit
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Customers
More quotes by Ron Kaufman
If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Service is taking action to create value for someone else.
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When you see the need, take the action.
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When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
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If your customers are demanding, be thankful.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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If you turn your back on a customer, you turn your back on success.
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Your promise means more than the words you use to give it.
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Preparation is good, but customers need results.
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You can't find what doesn't exist, but you can create it.
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If you were a customer, would you come back to buy your products or services?
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Don't let doing enough be good enough.
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Always aim for 100 percent and you'll always know where to improve.
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Crossing barriers can be as simple as a smile.
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Tend your own garden: savor the blossoms, trim the weeds.
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Make your upper limit, no limit.
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Service skills are the foundation for your success.
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Unlimited efforts can produce unlimited results.
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Good customers want good quality service. Great customers want it even more.
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