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Your profits reflect the success of your customers.

Ron Kaufman

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Ron Kaufman
Profit
Success
Profits
Reflect
Customers

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Always trust people and they may let you down. Always distrust people and you have let them down.
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Convince people and you win their minds. Inspire people and you win their hearts.
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Be confident enough to encourage confidence in others.
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The first step to delighting your customers is being there when they need you.
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Reaching out takes nothing more than a smile.
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First be effective and then be efficient.
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If you want to be the best, find the best in others.
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Always aim for 100 percent and you'll always know where to improve.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Q: When you are already in the lead, how do you to stay ahead?
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Don't just talk about it, do it.
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Are you moving forward, or just moving?
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Make your upper limit, no limit.
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When you see the need, take the action.
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You can't stop change. Don't let it stop you.
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If you were a customer, would you come back to buy your products or services?
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When the customer makes contact, he does not want a quote. He wants a commitment.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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Quality is more than a promise, it's genuine performance.
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