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Giving great service requires the right people and the right service tools.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
If you turn your back on a customer, you turn your back on success.
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Always do what you can do instead of worrying about what you can't.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Preparation is good, but customers need results.
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The most valuable person is the one who cherishes the value in others.
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Tend your own garden: savor the blossoms, trim the weeds.
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The right measure is not how many customers you've got, but how closely you hold them.
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Never rest on past success. Create something better.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Preparation clears a pathway for success.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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Don't let doing enough be good enough.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Service skills are the foundation for your success.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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Convince people and you win their minds. Inspire people and you win their hearts.
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You can't find what doesn't exist, but you can create it.
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Good customers want good quality service. Great customers want it even more.
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You are the person who determines what you do. That's a big responsibility. Make the most of it.
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If you only give back what you get from other people, you're not giving as much as you can.
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